Privacy Policy

LeadHub Systems Ltd. ("the Company", "we") is committed to protecting the privacy of its users in accordance with the Privacy Protection Law, 5741-1981, and Amendment 13 to the law.

This policy describes how we collect, use, store and protect personal information of users on the website and the system.

Information provided directly: Name, email, phone number, payment details, business information, and data you enter into the system (leads, deals, documents).

Automatically collected information: IP address, browser type, operating system, pages viewed, browsing times, cookies and device identifiers.

Third-party information: Information received through integrations you've connected (Facebook, Google, WhatsApp, etc.).

We use the information collected for the following purposes:

• Providing services and operating the system
• Improving user experience and personalization
• Technical support and customer service
• Sending updates, service notifications and alerts
• Statistical analysis and service improvement
• Compliance with legal and regulatory requirements
• Fraud prevention and information security

We will not sell, rent or transfer your personal information to third parties, except for:

• Service providers: Cloud hosting, payment processing, messaging and integrations (subject to confidentiality agreements)
• Legal requirement: Court order, regulatory requirement or legal proceeding
• Explicit consent: When you have given explicit consent to sharing

We store information on secure servers with:

• SSL/TLS encryption for all communications
• Database encryption
• Two-factor authentication (2FA)
• Permission-based access control
• Automatic backups
• Continuous security monitoring

Despite our efforts, absolute security of information transmitted over the internet cannot be guaranteed.

We use cookies for:

• Essential cookies: Required for proper system operation
• Analytics cookies: Traffic analysis and user experience improvement
• Functional cookies: Saving user preferences

You can manage cookie preferences through your browser settings.

Under Amendment 13 to the Privacy Protection Law, you have the following rights:

• Right of access: View personal information held about you
• Right of correction: Request correction of inaccurate or outdated information
• Right of deletion: Request deletion of personal information (subject to legal limitations)
• Right to restrict processing: Limit how your information is processed
• Right to object: Object to processing for direct marketing purposes
• Right to portability: Receive your information in a structured, commonly used format

To exercise your rights, please contact us at info@leadhub.systems.

We retain personal information as long as your account is active or as needed to provide services. After account closure, data will be retained for up to 7 years as required by regulations, then securely deleted.

Information may be stored or processed on servers outside Israel. We ensure such transfers are made subject to appropriate safeguards and in accordance with the law.

Our services are intended for business owners and users over the age of 18. We do not knowingly collect personal information from minors.

We may update this policy from time to time. Material changes will be published on the website and/or sent via direct notification. Continued use of the service constitutes agreement to the updated policy.

For questions about the privacy policy or to exercise your rights:

• Email: info@leadhub.systems
• General: support@leadhub.systems
• Telegram: @leadhubil

You may contact the Privacy Protection Authority with any question or complaint regarding the processing of your personal data at: Privacy Protection Authority.